Shipping Policy

✓
Standard Shipping (Small Items & Accessories)

Products: Marine gauges, propeller accessories, wetsuits, buoyancy vests, life jackets, water skis, small parts, and accessories

Carriers: Australia Post, ARAMEX

Delivery Time: 3-7 business days for metro areas, 7-10 business days for regional/remote areas

Cost: Calculated at checkout based on weight and destination

⚡
Express Shipping

Delivery Time: 1-3 business days for metro areas, 3-5 business days for regional areas

Cost: Calculated at checkout

Availability: Available for most accessories and small to medium-sized items

📦
Freight Shipping (Large & Heavy Items)

Products: Propellers, propeller shafts, underwater gear, engines, large equipment, wake towers, marine manifolds

Carriers: AUSTRALIA  POST/ARAMEX

Delivery Time: 5-14 business days depending on location

Cost: Quoted individually – contact us for a freight quote

🚢
Special Freight (Boats, Trailers & Oversized Items)

Products: Sleekline ski boats, Easytow boat trailers, complete engine assemblies

Carriers: Specialized marine transport providers

Delivery: Arranged individually based on destination

Cost: Custom quote required – please contact our team

Shipping costs are calculated at checkout based on:

• Product weight and dimensions
• Delivery destination (postcode)
• Chosen shipping method

🏙️ Metro Areas

Standard delivery to your address. Signature may be required for high-value items.

🌄 Regional & Remote Areas

Delivery available to most regional and remote locations across Australia.

Additional delivery time and costs may apply. Some remote locations may require collection from the nearest depot.

🌏 International Shipping

International shipping is available on selected items. Please contact us for shipping quote, delivery timeframe, and customs information.

Once your order is dispatched, you will receive:

• ✉️ Email confirmation with tracking number
• 🚚 Carrier details
• 📅 Estimated delivery date

Track your order directly through the carrier’s website using your tracking number.

For boats, trailers, and other large items:

⚠️ Damaged Goods

• Inspect all items upon delivery
• Note any visible damage on the delivery receipt before signing
• Photograph any damage immediately
• Contact us within 24 hours

📦 Missing Items

• Check all packaging thoroughly
• Contact us within 48 hours if items are missing

🚪 Failed Delivery Attempts

• Carriers typically make 2-3 delivery attempts
• A card will be left with collection/redelivery instructions
• Items not collected within the carrier’s timeframe may be returned to us (fees may apply for reshipment)

✅ Small items and accessories can be shipped to PO Boxes

❌ Larger items requiring signature or freight shipping cannot be delivered to PO Boxes

Please provide a street address for freight items

Some rural and remote locations may incur additional shipping charges due to extended carrier zones.

These will be:

• Calculated at checkout where possible, or
• Communicated to you before order confirmation if manual calculation is required

For custom propellers, specialized engine work, or made-to-order items:

• Lead times will be provided at the time of order
• Shipping arrangements will be confirmed once items are ready
• We’ll keep you updated throughout the process

If you have questions about shipping, need a freight quote, or have special delivery requirements:

Our experienced team is here to help ensure your marine equipment arrives safely and on time.

Please refer to our Returns Policy for information about returning or exchanging items.

Return shipping costs are typically the customer’s responsibility unless the item is faulty or incorrect.